FAQ

How do I place an order?

You can place your order in a number of ways. 

Online, simply go to our shop, select what you would like to buy and pay for it using card or paypal account.

By phone, give us a call on 

Or by logging into our facebook page. SteilheadCider.

 
 
Payment and Shipping

 

​Payment can be made using card, paypal account (online sales) or by bank transfer. All methods are completely secure.

Due to the nature of our products we offer one shipping option. This costs £10 and offers you door to door shipping, please allow 3/4 working days delivery however if you need it sooner, just ask and we will do what we can.

 
Returns & Refunds
 

Unfortunately due to the nature of the product we cannot offer returns or refunds unless it is damaged through no fault of your own. Please note that our Ciders are prepared using different barrels and this can slightly alter the taste from batch to batch yet maintaining the character. This is completely normal and one of the delights of producing Cider the way we do.

Minimum Age Requirements

As we sell alcohol on this site, it is only suitable for over 18 year olds. By clicking that the user is over 18 when entering the site, you are confirming that you are indeed of that age. If for any reason you are reading this and are not 18 or over, please leave the site but we will gladly welcome you back when you have reached that milestone.

Privacy Policy

To view our full privacy policy please click here.

 
 

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